Deputy Unit Manager - B2B & Cards COE

Location Name: Pune Corporate Office - HO

Job Purpose

End-to-End execution, of the Real-Time Customer-Synchronized B2B Loan Journey (O2O2O) across NTB, ETB, DIY QR, ABND, and Loan POD journeys. We are looking for an experienced candidate to lead the planning, development, delivery & implementation of B2B Offline to Online capabilities. The role will work closely with Product, Technology, Operations, Sales, Finance, Legal, Compliance and external stakeholders to deliver scalable, compliant and business-focused capabilities.

Duties And Responsibilities

•  Drive day-to-day execution of O2O2O initiatives across multiple workstreams and releases.
•  Maintain detailed project plans, milestone trackers, , and implementation dashboards.
•  Track delivery progress against committed timelines and escalate delays proactively.
•  Coordinate with Business, Technology, Digital Platform, Operations, Risk, and Service teams to ensure closure of pending actions.
•  Monitor project health, deliverables, and readiness across all participating teams.
•  Drive governancestatus updates, and action item closure.
•  Publish weekly and monthly program status reports for leadership review.
  
  

Required Qualifications And Experience

•  3-5 years of experience in Program Management, Product Operations, PMO, Business Analysis, Digital Delivery, or BFSI Operations.
•  Experience in product/program management, preferably in BFSI or Sales tech
•  Good understanding of project development/maintenance cycles right from business analysis, feasibility check, development, UAT, deployment, Go-live etc
•  Functional knowledge of Salesforce platform, API Integrations, databases, system integrations.
•  Strong communication & stakeholder management across multiple business and cross functional teams