Job Description
We are looking for a talented Deputy Manager to oversee all work performed at the branch and supervise all areas of operation. The ideal candidate will manage staff, foster a positive environment, and ensure customer satisfaction while ensuring the smooth operation of the branch. A hands-on approach and a strong commitment to business growth are essential.
Key Responsibilities:Direct all operational aspects of the branch, including Sales & Marketing, Documentation, Operations,Customer Service, Finance, Human Resources, Administration, and other business activities.Assess local market conditions and identify current and prospective sales opportunities.Develop forecasts, revenue objectives, and business strategies to achieve volume and revenue targets.Achieve personal and team goals and monitor the performance of branch staff; conduct annualappraisals as per company policy.Ensure timely submission of accurate reports that meet informational requirements.Liaise with vendors and terminals to ensure smooth operations.Represent the company in matters related to Customs, Ports, Terminals, etc.Take immediate and appropriate action while representing the company before regulatory bodies suchas Customs, DRI, Police, etc., in line with company directives.Coordinate with Principals on all branch- and region-related activities.Manage the branch budget and allocate funds efficiently.Maximize team performance by providing training, coaching, development, and motivation.Identify areas for improvement and propose corrective actions to overcome challenges and leveragegrowth opportunities.
