Deputy Manager - Learning & Development

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.

We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description:

• Dashboard Management: Develop and maintain monthly training completion dashboards for classroom and self-paced programs.
• Dashboard Automation: Automate reporting dashboards using Excel and Power BI.
• Data Accuracy & Validation: Validate manual training data to ensure accuracy and completeness.
• Ad-hoc Reporting: Prepare custom reports for stakeholders based on specific requirements.
• Schedule Reports: Manage training schedules, cancellations, and update reports as needed.
• Attendance Upload: Validate and upload training attendance records on the LMS.
• Completion Reports on Glint: Validate course completion reports on Glint.

Key Skills:

• Advanced Excel, including formulas, pivot tables, and macros.
• VBA for automation.
• Power Query for data transformation.
• Advanced Pivots for data analysis.
• Strong understanding of data relationships.
• Platforms: LMS (Learning Management System).LXP (Learning Experience Platforms).
• Strong attention to detail and problem-solving skills.
• Knowledge of L&D.
• Good communication skills.
• Willingness to work 24/7 as required.