Deputy Manager- Instructional Designer

The Global Learning Solutions Team is a strategic partner across the global learning function for PepsiCo. We are responsible for providing learning leaders, sponsors and employees with insights and tools to enhance the learner's experience. Based out of India, the Global HR Operations Asst Analyst will be working with subject matter experts in end-to-end instructional design and development and enhancement of learning products. The Asst Analyst will partner with subject matter experts and internal stakeholders to support the design and development of accurate learning solutions while applying instructional design theories, practices and methods.

• Be part of a team providing Learning Design & Development services.
• Collaborate closely with internal stakeholders to identify instructional goals/objectives for core programs and offerings
• Work with subject matter experts and stakeholders to design course format and packaging to provide seamless learner experience
• Participate in and contribute to setting the standards for learner experience that will enable learning objectives to be satisfied
• Train team members on WalkMe platform
• Work with subject matter experts and product owners to design solutions for WalkMe
• Facilitate translation of learning materials into required languages using tools/vendors

• 3+ years of experience working with the WalkMe platform in a development or implementation role
• Design, build, and maintain WalkMe Smart Walk-Thrus, Launchers, SmartTips, ShoutOuts, and other DAP components
• Troubleshoot and resolve issues related to WalkMe deployments
• Support training efforts by aligning WalkMe content with instructional design best practices
• Experience working with enterprise applications such as SAP S4HANA, SAP Successfactors, or ServiceNow
• Strong interpersonal skills and ability to communicate with people at all levels and cultures
• Ability to navigate a complex matrixed and virtual environment
• Customer focused and results oriented with attention to detail and solution focused mentality
• Strong sense of ownership, systematic troubleshooting and ability to follow through tasks to completion
• The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed