Deputy Manager - Human Resources

About us

DHL Supply Chain India is a leading provider of integrated logistics solutions, specializing in warehousing, distribution, and supply chain management. With over 100+ facilities and 15,000+ employees nationwide, we excel in sectors like e-commerce, consumer goods, life sciences, and technology. Recognized as a Great Place to Work, we prioritize employee engagement and development. We are committed to a safe work environment, promoting Behaviour Based Safety (BBS) practices, injury prevention, and compliance with safety regulations, ensuring that safety is everyone's responsibility. We embrace an equal opportunity workplace, fostering diversity and inclusion for all employees. Join us in shaping the future of logistics and discover limitless growth opportunities!

Responsibilities

Job Scope:

This role encompasses end-to-end management of HR systems and operations, ensuring data accuracy, process efficiency, and compliance. It involves partnering with internal HR teams and external vendors to drive seamless HR processes, support system optimization, and deliver actionable insights through MIS and dashboards to enable informed decision-making.

Key Responsibilities:

• Coordinate with external HR system vendors/partners to ensure smooth system functioning, timely resolution of issues, and implementation of system upgrades or enhancements.
• Maintain and manage employee data within HR systems, ensuring accuracy, completeness, and compliance with organizational policies and statutory requirements.
• Oversee and execute HR system transactions related to onboarding, employee movements (transfers/promotions), exits, and other lifecycle processes.
• Provide day-to-day support to HR teams and end-users by addressing system-related queries, generating reports, and conducting basic user training where required.
• Monitor HR system performance, identify gaps or inefficiencies, and recommend process improvements or automation opportunities to enhance operational effectiveness.
• Manage user access controls, roles, and permissions while ensuring data confidentiality, security, and audit readiness.
• Prepare and analyse HR MIS reports and dashboards providing actionable insights to stakeholders and leadership.
• Coordinate for compliance-related activities, audits, and documentation to ensure adherence to internal policies and regulatory requirements.
• Oversee attendance management processes, ensuring accurate tracking, validation, and system updates.
• Support continuous improvement initiatives in HR operations, including process standardization and system optimization.

Requirements

Experience:

• 2 to 4 years of experience in HR Operations, HRIS or HR Shared Services.

Education:

• Bachelor's Degree in HR or a related field MBA preferred.

Skills and Competencies:

• HRIS / HRMS Management
• HR Data Management & Governance
• MIS Reporting & Dashboarding
• Vendor Management & Coordination
• Compliance & Audit Support
• Attendance & Workforce Data Management
• Process Improvement & Automation
• Stakeholder & User Training Support.