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Deputy General Manager - Workplace support services

18-22 Years
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  • Posted 17 hours ago
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Job Description

Broad outline of the Role
  • Responsible for implementation of plans with respect to Facilities Management, Travel Services, workspace resources and related support and administration services to the business. This is a tactical role which contributes to defining the direction of the operating plans based on the business strategy, with an impact on day-to-day management of business operations.


Minimum Qualifications & Experience
  • Graduate / Postgraduate any discipline
  • 18-22 years experience in managing minimum 3 lakh square feet of office/campus space and 3,000 plus employees.


Other Knowledge & Skills
  • Well-versed in facilities management best practices.
  • Deep understanding of service orientation and quality focus, Facilitation skills, project management skills, project implementation and monitoring
  • Knowledge of various ISO standards such as ISO45001, 14001, 27001, etc. for effective compliance.


Key Responsibilities
  1. Oversee total facility and workplace management, maintenance & enhancement related activities
  2. Review service contracts and providing observations for improvement.
  3. Ensure all projects are checked for quality and completion as per demand of the project, through the team.
  4. Conduct and documenting surprise facilities inspections.
  5. Handling hospitality related arrangements like Client visits, Employee Engagements, Awards ceremony, and large conferences
  6. Coordinating with various statutory authorities for permission and compliances clearances.
  7. Ensure procurement and project management activities related to CAPEX office renovations projects.
  8. Developing, enhancing and implementing SOP that will provide an enhanced employee experience, cost efficiency and simplified UI.
  9. Timely lease payment, lease negotiations and renewals, lease audits and disputes, sublet of unused space, leasing of own extra space, etc.
  10. Ideating and implementing best practices in facilities, cafeteria, pantry and other amenities to enhance the employee experience.
  11. Building strong connect with internal stakeholders and customer for better synergy.
  12. Ensuring all compliance in accordance with the ISO standards related to health and safety, BCM, Info security, etc. are maintained through the team for zero non compliances.


More Info

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About Company

Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 146095665

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