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Deputy General Manager - Digital Fabric

10-15 Years
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Job Description

Job Summary

We are seeking a highly experienced Senior Solution / Pre-Sales Engineer with expertise in ThreadSpan network orchestration platform. This role is responsible for driving technical solutioning, customer engagement, and pre-sales support, ensuring alignment between customer requirements and product capabilities.

The ideal candidate will combine deep telecom domain knowledge, ThreadSpan expertise, and strong client-facing skills to support sales, define solutions, and drive successful deal closures.

Key Responsibilities

Pre-Sales & Solutioning

  • Engage with customers to understand business and technical requirements
  • Design and present end-to-end ThreadSpan-based solutions for network orchestration and service fulfillment
  • Support sales teams in RFP/RFI/RFQ responses, solution proposals, and estimations
  • Create solution architecture, high-level designs (HLD) and integration approaches
  • Conduct product demos, PoCs, and technical presentations to customers

Technical Expertise

  • Act as an SME for ThreadSpan platform or similar, including:
    • Service orchestration
    • Workflow design
    • Network provisioning & activation
  • Define integration strategies with EMS/NMS, and network elements
  • Design service models and lifecycle workflows
  • Provide inputs on scalability, performance, and deployment architecture
  • Support definition of microservices-based and cloud-native solutions

Customer Engagement

  • Interface directly with client stakeholders (technical & business)
  • Translate customer challenges into solution blueprints
  • Address technical queries and provide expert guidance during sales cycles
  • Build strong relationships and act as a trusted advisor

Internal Collaboration

  • Work closely with product engineering, delivery, and architecture teams
  • Provide feedback for product enhancements and roadmap alignment
  • Ensure smooth handover to delivery teams post deal closure

Required Skills & Expertise

Domain Expertise

  • Strong telecom background in:
    • Obserability and Configurability systems
    • Network provisioning & fulfillment
    • Service orchestration platforms (ThreadSpan or similar preferred)
  • Good understanding of:
    • WAN/LAN/Cloud/End User/DC
    • Security
    • Service lifecycle management

Experience & Qualifications

  • 1015 years of telecom / networking experience
  • Significant experience in pre-sales / solution engineering roles
  • Bachelors / Masters degree in Engineering (Telecom / Computer Science)
  • Experience working with global Enterprise clients preferred

More Info

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About Company

Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 148606527

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Pune, India

Skills:

Security CompliancePerformance EngineeringScalabilityload testing strategiestelecom OSS BSS systemsobservability monitoringReliabilityfailover designCapacity PlanningThreadSpan-based solutionscloud-native microservices-based architecturesenterprise architecture standards