Deputy General Manager - Digital Fabric

Tata Communications Limited

Pune, India

12-20 Years

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Job Description

Job Summary

We are looking for a seasoned Product Delivery & Governance Manager with deep expertise in ThreadSpan-based solutions, telecom OSS/BSS systems, and non-functional engineering. The role is responsible for ensuring end-to-end product delivery governance, while driving performance, scalability, reliability, and security standards across ThreadSpan implementations.

The ideal candidate will bring strong experience in delivery leadership, NFR engineering, and enterprise product environments, ensuring that solutions meet both functional and non-functional expectations at enterprise scale.

Key Responsibilities

Product Delivery & Governance

Lead end-to-end delivery governance of ThreadSpan product implementations across multiple programs
Define and enforce delivery frameworks, standards, and best practices
Track and manage program-level KPIs, SLAs, risks, and dependencies
Ensure alignment between product, engineering, and customer delivery/Pilot/POC teams
Drive release planning, milestone tracking, and delivery assurance
Govern quality gates, compliance, and audit readiness

Non-Functional Engineering (NFR Focus)

Own and define Non-Functional Requirements (NFRs) across:
Performance & scalability
High availability & resiliency
Security & compliance
Observability & monitoring
Establish performance benchmarks, load testing strategies, and capacity planning
Lead performance engineering and optimization initiatives
Ensure resilience through failover design, DR strategy (Disaster Recovery), and fault tolerance
Define and enforce SRE practices (SLIs/SLOs/SLAs)

Architecture & Technical Leadership

Collaborate with architects to ensure scalable, secure, and high-performing architecture
Review and approve solution designs, HLD/LLD, and deployment architectures
Promote adoption of cloud-native, microservices-based architectures
Ensure compliance with enterprise architecture standards

Experience & Qualifications

1220 years of experience in telecom/product engineering
Significant experience in delivery governance and NFR engineering roles
Bachelors/Masters degree in Engineering (Computer Science / Telecom / IT)

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About Company

Tata Communications LimitedJob Source: jobs.tatacommunications.com

Tata Communications is a digital ecosystem enabler that powers today&#8217;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217;s internet routes and connects businesses to 60% of the world&#8217;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216;Secure Connected Digital Experience&#8217; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 148431719

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