We are seeking an experienced Deployments and Services Team Leader with deep expertise in SCCM (System Center Configuration Manager) and strong leadership capabilities. This role is responsible for managing the end-to-end deployment of software, operating systems, and security updates across the organization's infrastructure. The ideal candidate will lead a team of specialists, oversee deployment processes, and ensure system reliability, security, and compliance.
Major Responsibilities
- SCCM & Endpoint Management: Oversee the design, implementation, and maintenance of SCCM infrastructure, including application deployment, patch management, and OS imaging.
- Automation & Optimization: Develop and maintain automation scripts and deployment policies to improve efficiency and reduce manual effort.
- Service Delivery & Incident Management: Ensure smooth operation of endpoint management services, addressing incidents, problem management, and escalations efficiently.
- Compliance & Security: Implement security best practices, ensuring compliance with company policies and industry standards.
- Stakeholder Collaboration: Work closely with IT, security, and business teams to align deployment strategies with organizational objectives.
- Reporting & Documentation: Maintain detailed documentation on deployment processes, configurations, and performance metrics.
Desired Background
- Basic knowledge of Linux administration and troubleshooting.
- With minimum 5 years of experience in SCCM & 3 years of experience in leading the team.
- Proven experience in SCCM administration and endpoint management.
- Strong understanding of Windows deployment, software distribution, and patch management.
- Hands-on experience with Intune, PowerShell scripting, and automation tools.
- Experience in leading or mentoring a team.
- Excellent problem-solving, communication, and organizational skills.
Preferred Qualifications:
- Experience with BigFix, Kandji (for Mac management), and other deployment tools.
- Knowledge of Active Directory, Group Policy, and security hardening.
- Experience in managing enterprise-scale deployments in hybrid environments.
- Certifications such as Microsoft Endpoint Manager, ITIL, or related.
