Delivery Manager

Infosys

Bengaluru, India

15-20 Years

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Posted 22 hours ago
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Job Description

Domain Requirements (Life Sciences) Mandatory experience in one or more:

Clinical / R&D / Pharmacovigilance
Commercial (Sales, CRM, Patient Services)
Manufacturing / Quality / Regulatory Delivery & Program Governance
Own end-to-end delivery (scope, schedule, cost, quality) for large/multi-tower engagements
Ensure strict adherence to organizational delivery processes, quality standards, and governance
Drive Agile/Hybrid execution, including release planning and tracking
Proactively identify and mitigate risks and dependencies Client & Stakeholder Management
Act as single point of accountability for client delivery
Build trusted advisor relationships with business and IT stakeholders
Lead governance forums, executive reviews, and escalation management Financial & Business Ownership
Own P&L (revenue, margin, forecasting, cost optimization)
Drive productivity, automation, and continuous improvement initiatives
Support growth through mining, renewals, and transformation opportunities Delivery Excellence & Metrics
Define and track KPIs / SLAs / outcome-based metrics for data-driven delivery
Ensure compliance with regulatory and quality standards (GxP/FDA where applicable)
Institutionalize best practices and continuous improvement People & Capability Development
Lead and mentor large distributed teams (50–200+)
Build future-ready delivery capability across technology and domain
Drive talent development, succession, and high-performance culture Nice to Have and key differentiating skills
Experience with Life Sciences platforms (Veeva, SAP, Oracle, etc.)
Exposure to cloud, data platforms, and digital transformation programs ________________________________________ Experience & Qualifications
15–20+ years of IT experience with significant delivery leadership exposure
Proven track record managing large programs / multi-vendor engagements
Strong experience in Agile, DevOps, enterprise platforms
Bachelor's degree (Engineering/Science); MBA preferred