Delivery Manager

Location: Hyderabad, India

Role Level: Mid to Sr Leadership

Employment Type: Full-Time

Preferred: MBA

About Divami

Divami specializes in delivering experience-led decision intelligence systems and platforms through the seamless amalgamation of AI, design, data & digital product engineering capabilities. As we scale to serve mid-market and enterprise clients globally, we are looking for an exceptional Project/Delivery Manager to lead, innovate, and drive our key client project engagements.

About the Role

We are looking for a Delivery Manager who can own end-to-end client outcomes across design, AI, and product engineering engagements.

This role goes beyond project management — you will operate as a client-facing delivery leader responsible for structuring ambiguous problems, driving execution, managing trade-offs, and ensuring measurable business impact.

You will work closely with cross-functional teams and senior client stakeholders to ensure that engagements are not only delivered on time, but also deliver real value and create opportunities for long-term partnerships.

Key Responsibilities

End-to-End Outcome Ownership

• Own the success of client engagements from initiation through delivery, ensuring outcomes align with business goals, not just project completion.
• Translate ambiguous or evolving problem statements into clear execution plans, aligning stakeholders on scope, priorities, and success criteria.
• Continuously evaluate whether the engagement is delivering meaningful value and course-correct when required.

Client Partnership & Stakeholder Management

• Act as a trusted advisor to client stakeholders (VPs, Directors, business heads), guiding decisions and managing expectations throughout the engagement.
• Lead discussions on priorities, trade-offs, and delivery feasibility with clarity and confidence.
• Build long-term relationships by consistently demonstrating value, reliability, and strategic thinking.

Delivery Leadership Across Cross-Functional Teams

• Lead and orchestrate cross-functional teams across design, engineering, and AI/data to ensure aligned and efficient execution.
• Bridge the gap between business intent and technical implementation, ensuring solutions are both impactful and feasible.
• Enable teams to operate effectively by removing blockers, resolving conflicts, and maintaining focus on outcomes.

Scope, Planning & Commercial Ownership

• Define and manage scope proactively, ensuring alignment between client expectations, delivery capacity, and commercial agreements.
• Identify and manage scope creep, change requests, and trade-offs while protecting timelines, quality, and margins.
• Support account growth by identifying opportunities for expansion based on delivered value and evolving client needs.

Execution Rigor & Delivery Excellence

• Establish clear delivery plans, milestones, and governance mechanisms tailored to the engagement.
• Monitor delivery health across timelines, dependencies, quality, and team performance, taking corrective action when needed.
• Ensure high-quality outputs across design, engineering, and AI deliverables, aligned with enterprise-grade standards.

Risk Identification & Mitigation

• Proactively identify risks across scope, stakeholders, dependencies, and execution, and drive mitigation strategies early.
• Act as the escalation point for complex delivery challenges and resolve issues with speed and clarity

Adoption, Rollout & Change Enablement

• Ensure solutions are not only delivered but successfully adopted by client teams.
• Work with stakeholders to plan rollouts, manage change, and drive user adoption across the organization.

Continuous Improvement & Delivery Maturity

• Identify opportunities to improve delivery efficiency, team productivity, and engagement outcomes.
• Contribute to evolving Divami's delivery practices, frameworks, and standards based on real project learnings.

Experience & Background

• 10+ years of overall experience, with at least 5+ years in delivery leadership roles within IT services, digital consulting, or product engineering environments.
• Proven experience managing mid-market or enterprise client engagements, ideally involving design, product, engineering, or AI/data initiatives.
• Experience working in environments with evolving scope and ambiguity, not just fixed-scope project delivery.

Core Capabilities

• Client & Stakeholder Management
• Problem Structuring & Decision Making
• Delivery & Execution Leadership
• Commercial & Business Awareness
• Risk Management & Ownership Mindset
• Communication & Leadership

Nice to Have

• Exposure to AI/ML-driven product or platform development.
• Experience working in design-led or product-centric organizations.
• MBA or equivalent business exposure (preferred but not mandatory).

Why join Divami

At Divami, we are redefining the boundaries of design, AI, and engineering to build products that capture imaginations and drive results. As a Delivery Manager, you will play a critical role in enabling Divami to deliver unmatched impact to our key clients, blending creativity, intelligence, and technology.

If you are an exceptional leader with a passion for design-led innovation and the vision to take Divami's delivery capabilities to the next level, we invite you to join us in shaping the future.

Let's engineer tomorrow, together