About Ambilio
Ambilio partners with organizations to accelerate their AI journey — through consulting, capability building, and strategic advisory. Our work spans designing and delivering AI learning programs, building tools and frameworks, and enabling enterprises to transform from within. Delivery excellence is at the heart of everything we do.
About the Role
We are looking for sharp, organized, and client-focused Delivery Managers to own the end-to-end delivery of Ambilio's engagements. This includes capability development programs, AI tools, and other client deliverables — ensuring they are delivered on time, to scope, and to the highest quality standards.
This is an individual contributor role where you are the single point of accountability for your projects. You will work closely with internal teams — content, technology, design, and consulting — as well as directly with clients to ensure smooth, seamless execution.
What You'll Do
Client Delivery & Project Management
- Own end-to-end delivery of assigned client engagements — capability programs, AI tools, learning interventions, and advisory deliverables
- Serve as the primary point of contact for clients through the delivery lifecycle, ensuring clear communication, expectation management, and satisfaction
- Build and maintain detailed project plans, timelines, and milestones — and hold all stakeholders accountable to them
- Proactively identify risks, flag issues early, and drive resolutions before they escalate
Internal Coordination
- Coordinate with cross-functional internal teams including content developers, instructional designers, technology teams, and consultants to ensure deliverables are produced on time and to spec
- Run structured review cycles, feedback loops, and quality checks across all deliverables before client handover
- Maintain clear documentation of project status, decisions, and change requests throughout the engagement
Client Relationship Management
- Conduct regular project reviews and check-ins with clients — both operational and strategic
- Understand client context deeply enough to anticipate needs, suggest improvements, and flag opportunities
- Gather post-delivery feedback and drive continuous improvement into future engagements
Process & Quality
- Contribute to building and refining Ambilio's delivery frameworks, templates, and standard operating procedures
- Ensure consistency and quality across all client touchpoints and deliverable formats
- Track and report on delivery metrics — timeliness, quality scores, client satisfaction, and budget adherence
Requirements
What We're Looking For
Must-Have Experience:
- 3–6 years of experience in project delivery, program management, or client engagement roles
- Experience delivering learning & development programs, training solutions, or capability-building engagements for corporate clients
- Strong understanding of project management principles — scoping, planning, execution, and closure
- Hands-on experience coordinating with multiple internal stakeholders and managing competing priorities
- Excellent client communication and relationship management skills
Good to Have:
- Exposure to AI, EdTech, or consulting delivery environments
- Familiarity with tools like Asana, Notion, JIRA, or similar project management platforms
- Experience working in a startup or boutique firm where you had to figure things out as you went
What It Takes to Succeed Here
- Ownership mindset — when something falls through the cracks, you catch it before anyone else does
- Structured thinking — you can break complex projects into clean, trackable action plans
- Client empathy — you understand that delivery is not just about outputs, it's about the client's experience
- Calm under pressure — timelines slip, scopes change, and people go on leave — you adapt without drama
- Attention to detail — the quality of the final deliverable reflects on you, and you take that seriously
Benefits
- Competitive compensation with performance-linked components
- Exposure to diverse, high-impact AI and capability-building engagements across industries
- A collaborative, fast-paced environment where your work is visible and valued
- Autonomy to shape how delivery happens at Ambilio — this is still a growing function
- Hybrid flexibility with a vibrant office presence in Bengaluru
