Job Purpose
The IT Associate will support daily operations and project initiatives, administer core tools, coordinate disaster recovery testing, maintain documentation, remediate vulnerabilities, and manage onboarding and asset tracking. This role serves as an internal escalation point for Office 365 and internal applications, working closely with the IT Operations Lead.
Essential Skills
Desired Skills and experience
- BE/ B Tech in CS/IT or related field
- Over two to four years of experience in software engineering and data applications
- Proficiency in Python, SQL, R with exposure to data manipulation and plotting libraries
- Proven experience with relational databases such as MS SQL Server etc.
- Solid understanding of software development fundamentals such as OOP, testing, design patterns, and other best practices
- Working knowledge of AWS S3, Excel, R Shiny
- Research mindset and strong analytical and problem-solving skills
- Robust documentation skills
- Excellent team player with good interpersonal skills and strong sense of client service
- Excellent written and verbal communication skills
- Ability to think conceptually and challenge traditional thought processes
Key Responsibilities
- Collaborate with cross-functional teams to design, develop, and maintain existing code base and pipelines like data visualization tool etc.
- Work closely with client to understand the requirements and carry out the development or changes in the existing processes.
- Debug, troubleshoot, and resolve bugs in existing production codes.
- Enhance and update functionality of existing data visualization tool written in R/R Shiny
- Help PMs to get data in Excel from different databases by building custom connections and required queries.
- Focus on quality, attention to detail, accuracy, efficiency, and adherence to tight deadlines.
- Support office buildouts and facilities tech coordination.
- Support governance for AI and enterprise platforms (e.g., Copilot).
Behavioral Competencies
- Good communication (verbal and written)
- Experience in managing client stakeholders
