Job Description: Debtor Collection Manager
Location: [Specify]
Experience: 37 years (relevant experience in debtor/receivable management mandatory)
Reporting To: Head Finance / CFO
Role Objective
To ensure timely and effective collection of outstanding receivables, maintain accurate debtor records, and provide clear, periodic MIS to management for decision-making.
Key Responsibilities
- Manage and monitor customer outstanding balances on a continuous basis.
- Execute regular follow-ups with customers through telephonic conversations, emails, and written communication to ensure timely collections.
- Prepare and maintain aging analysis, customer-wise outstanding reports, and follow-up status.
- Record all collection-related interactions and commitments accurately in tracking sheets / ERP.
- Coordinate with sales, accounts, and operations teams to resolve billing disputes and reconciliation issues.
- Escalate long-pending or high-risk receivables to management with facts and recovery status.
- Prepare and present fortnightly MIS reports on collections, overdue analysis, and recovery trends to management.
- Ensure compliance with internal credit policies and collection procedures.
Required Skills & Competencies
- Strong domain expertise in debtor collection / accounts receivable management.
- Excellent telephonic and written communication skills with the ability to negotiate firmly yet professionally.
- Advanced proficiency in MS Excel, including pivot tables, VLOOKUP/XLOOKUP, aging analysis, and MIS preparation.
- High level of accuracy, persistence, and follow-through.
- Ability to handle pressure and deal with difficult customers while maintaining professionalism.
Experience & Qualification
- Proven experience in debtor collection or accounts receivable in a similar role.
- Exposure to handling multiple customers and large outstanding volumes.
- Background in Commerce / Finance preferred.
Preferred Profile
- Candidate with prior experience in the same domain is mandatory.
Email on [Confidential Information] with Current ctc and expected ctc
