Data Product Operations Manager

EazyML, founded by Bell Labs research veterans, specializes in Responsible AI. Recognized by Gartner, EazyML (www.EazyML.com) provides a Transparent ML platform that facilitates proactive compliance and sustainable automation. EazyML's solutions align AI/ML with business processes for quick benefits and alleviating risks. The company is associated with breakthrough startups like Amelia.

This is a full-time Remote role for a Senior Data Product Operations Manager

The person can work from home (anywhere in INDIA, job location is in India).

We are seeking a Data Product Operations Manager to own the day-to-day operations, reliability, and quality of our data products and data marts. This role ensures accurate and timely data across the organization, with a strong focus on Salesforce CRM and Marketo enablement for sales and marketing teams.

Key Responsibilities

• Own operations of data products and data marts, including data freshness, accuracy, and SLAs
• Monitor data pipelines and resolve data issues and discrepancies
• Manage and optimize data flows between data marts, Salesforce, and Marketo
• Ensure data hygiene, validation, and governance across systems
• Serve as the primary operational contact for data-related issues and requests
• Document operational processes and drive continuous improvements

Qualifications

• Bachelor's degree in engineering, computer science, statistics, or a related quantitative field
• 3+ years in data operations, analytics operations, or data platform operations
• Strong experience operating data products and data marts and data transformations
• Hands-on knowledge of Salesforce CRM and Marketo from a data operations perspective
• Ability to troubleshoot data issues and work cross-functionally