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Job Description

Job Description

Remaining Positions:

4


Details:

This position is for Morgan Stanley.

We require either Full time or Contractor for this position

Location: Mumbai Client location

Shift Timing:12:00 P.M to 9:00 P.M IST

Possible start date: March 30th, 2026.


Experience required is: 3 - 5 Years

Count: 3

Primary (Must Have) Skills:

  • Strong SQL and Database knowledge (Snowflake/Hadoop).
  • Strong Python/Shell script knowledge
  • Good Communication skills.

Secondary (Good to have) Skills:

  • TWS Schedular
  • Agile Development.

Job Requirements

Details:

Requirement:

Job Title: Application Support Analyst (Data Platform) - 3 - 5 years

Summary

  • Provide L2 application/data operations support for analytics and ETL workloads. Focus on SQL-based investigation, monitoring scheduled jobs, basic Python/Shell automation, and clear stakeholder communication.
  • Shift: 12:00 p.m. to 9:00 p.m. IST
  • Target start date: March 30, 2026

Key Responsibilities

  • Monitor and support daily data pipelines and batch jobs across Snowflake/Hadoop environments.
  • Investigate incidents and service requests using strong SQL perform data validation, reconciliation, and root-cause triage.
  • Develop and maintain lightweight Python/Shell scripts to automate health checks, log parsing, alerts, and routine recovery steps.
  • Operate job schedules using TWS (IWS): monitor job streams, handle failures, perform safe restarts/reruns, manage dependencies and calendars as per runbooks.
  • Own tickets end-to-end in the ITSM tool (e.g., ServiceNow/Jira): classify, prioritize, communicate status, and drive to closure with vendors and internal teams.
  • Perform environment and application health checks, create/maintain runbooks and knowledge articles, and contribute to problem management and RCA documentation.
  • Collaborate with L3 engineers, data engineers, and product owners participate in Agile ceremonies and release/smoke validations as needed.
  • Produce daily shift handovers and weekly operational reports.

Must-Have Skills and Experience

  • 1-3 years in application support, data operations, or ETL/analytics platform support.
  • Strong SQL and database skills, including writing complex queries and troubleshooting performance on at least one platform exposure to Snowflake and/or Hadoop (Hive/HDFS) preferred.
  • Strong scripting with Python and Shell on Linux/Unix (file I/O, error handling, log parsing, simple APIs, scheduling fundamentals).
  • Solid understanding of batch processing, data warehousing/ETL concepts, and incident management practices.
  • Good communication skills: clear written updates, user/vendor coordination, and concise handovers.
  • Familiarity with version control (Git) and working in ticketing systems (ServiceNow/Jira).

Good-to-Have Skills

  • TWS/IWS (IBM Workload Scheduler) hands


Pay Range:

Based on Experience


More Info

Job Type:
Employment Type:

About Company

We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX).Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals.

Job ID: 144542553

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