Job description
GENERAL DUTIES & RESPONSIBILITIES
- Identifies errors in calculations and balances and make corrections.
- Receives and prepares physical documents for delivery to the sorting department.
- Performs online reject-repair using a CRT and physical documents.
- Physically repairs rejects.
- Prepares transit cash letters.
- Prepares and dispatches client statements and adjustments as needed.
- Prepares cash letter of return items.
- Performs data entry on an input device/application.
- Reconciles and properly documents all out of proof conditions.
- Compares work product with word standards for accuracy.
- Other related duties assigned as needed.
EDUCATION REQUIREMENTS
- High school diploma or GED
GENERAL KNOWLEDGE, SKILLS & ABILITIES
- Capacity to lift or move up to 30 pounds
- Proficient written and oral communication skills in dealing with employees or external customers/clients
- Knowledge of procedures used to segregate and distribute output
- Knowledge of balancing and correction procedures
- Proficient in entering data into various PC software packages
- Proficient in classifying computer output
- Knowledge to operate a computer effectively and utilize software packages required by the position
- Proficiency to encode 1,000-1,500 items per hour
FIS JOB LEVEL DESCRIPTION
- Developing support role.
- Moderate skills with high level of proficiency.
- Has complete understanding of data control department.
- May coach junior technical staff.
- Works under general supervision with latitude for independent judgment.
- May consult with senior peers on more complex issues.
- Typically requires a minimum of two or more years of data control/encoding experience with at least one year as a Data Control Associate I.
