Your key responsibilities
Essential Functions of the Job:
- Collaborate with Talent Insights and Analytics - Business Consulting and Analytics & Planning teams to build and enable reporting services at scale.
- Support the delivery of advanced and predictive reporting techniques to deliver robust analyses and support the delivery of insights to the Talent Executive teams.
- Ensure consistent delivery of reports, compliance/ legal reporting, strategic reporting, ad-hoc analysis, technical / complex requests, SuccessFactors (SF) report development, management reporting / cross functional reports.
- Configure and create new reporting and analysis to meet operational and management demands.
- Deep subject matter expertise in data engineering, visualization, and related functional domains to generate and support insights and analysis.
- Responsible for the delivery of reporting services via direct access and bespoke requests, leveraging both automation techniques and manual reporting.
- Liaison with other groups such as vendors, IT, all other teams within Talent Delivery.
- Understand and deliver complex, ad-hoc report analytics requests through leveraging analytics expertise.
- Provide better managerial insights to stakeholders - through integrated and standardized data reports and dashboards.
- Deliver on diverse requests spanning across SF configuration and reporting functionality, SQL, Power BI, advanced excel, data configuration, storytelling etc.
- Develop delivery expertise on the different technologies used in SF within Talent, liaising with different solution and process owners to ensure data availability.
- Seek ways to automate standard reporting to aid and develop the reporting landscape.
- Perform data analysis to assess quality and meaning of data, maintain database and data systems to ensure reorganization of data in a readable format.
- Support and execute ongoing development of existing solutions by identifying and prioritizing needs, defining the requirements for third party delivery.
Analytical/Decision Making Responsibilities:
- Provide delivery expertise and knowledge in how reporting and analysis operates. Understand the reporting landscape and optimize functional delivery standards.
- For allocated processes support and implement decisions for defining, delivering, and continuously improving the process.
- Leverage and review data and information to monitor reporting performance against agreed metrics. (e.g., timelines / efficiency of service delivery)
- Share market insights and review findings with key stakeholders / networks influencing change as required.
Other Responsibilities:
- Collaborate with extended teams to ensure effective execution of technology implementation, drive quality and performance standards
- Work closely with the teams across the Talent Delivery and wider Talent Functions for configuration, development, testing and implementation of technological solutions that support business and functional delivery.
- Ability to develop people, skills in coaching, mentoring, and learning on the job
- Effectiveness in building trust, respect, and cooperation among teams
Other Requirements:
- Due to global nature of the role; travel and willingness to work alternative hours will be required
- Due to global nature of the role; English language skills - excellent written and verbal communication will be required
Skills and attributes for success
Experience:
- Experience in delivering functional reporting solutions for business
- Experience on supporting reporting capabilities and its implementation (SAP, Oracle, SuccessFactors, custom solutions) in a relevant industry or consulting environment
- Experience of having worked on reporting and analytics solutions and its delivery
- Demonstrable experience of collaborating with talent colleagues to understand needs/requirements and of underlying reporting and data governance processes & systems
- Experience of participating in global dispersed teams to enhance services, processes, and standards
- Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results
- Demonstrable experience of working with third party vendors / external system implementors to deliver reporting solutions
- Demonstrable experience of anticipating issues and challenges and proactively working to navigate challenges
- Experience of conducting internal and external research and analysis, providing best practices and insights to drive improvements
- Demonstrable experience of having worked in a collaborative environment or provide subject matter resource advice to achieve successful change outcomes
To qualify for the role, you must have
- Bring deep knowledge of the reporting and analytics operating model, and organization design and ways of working across the talent eco-system.
- Strong business acumen – ability to understand Talent systems landscape and to consider the functionality and integration requirements in line with the capabilities required to implement reporting and data analytics priorities.
- Ability to participate effectively in virtual teams and networks across diverse and dispersed geographies.
- Proactive consulting skills that drive business impact; able to interpret functional / technological requirements and, where prioritized, co-create the most relevant & pragmatic approach.
- Strong teaming skills; collaborate effectively across talent ecosystem, within the Talent Delivery team and the firm at-large.
- Strong communication skills for sharing thought leadership across EY and externally to enhance EY reputation.
- Strong organizational skills and attention to detail - the ability to operate within budget and effective time frames.
- Strong research and analytical skills to track and interpret trending directions for designing the reporting and analytics solutions and to identify potential future options.
- Significant ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment.
Reporting, Analytics and Technical Requirements:
- Reporting: Understanding and manipulating data and creating reports
- Technical:
- SuccessFactors report development expertise (SF Report Stories, SF Canvas Reports), SF Plateau Report Designer
- Excel (Advanced such as Power Query, VBA macro, etc.)
- SQL, SSIS, SMS, SSRS, ETL, Relational Database, Data modeling
- Visualization/Dashboards: Microsoft Power BI (or Tableau or Spotfire)
- MS Power Platform (Power Apps, Power Automate, etc.)
Ideally, you'll also have
- Functional experience
- Learning processes and compliance reporting
- Learning Consumption Reporting
- Report on key learning metrics (such as satisfaction, value, hours consumed, speed of delivery and redundant content)
- Fluency in learning technologies (such as SF LMS or similar product)
- Strong knowledge of applying analytics to talent and learning data
Education:
- Educated to degree level
- Higher professional or master's qualification is preferred, not required
- Certification Requirements:
- Higher professional or master's qualification in a related discipline is preferred, not required
- Active membership in related professional bodies or industry groups is preferred, not required
