About the Company
SCM Functional Consultant involves all aspects of implementing Dynamics 365 F&O solutions, from pre-sales work through the project life cycle to go-live and ongoing support.
About the Role
Your involvement with clients will include off-site and on-site work, and you will be encouraged to develop your Dynamics knowledge and achieve relevant certifications. As a D365 functional consultant, you will be working with high-standard functional knowledge of the D365 products with many advanced tools and techniques.
Responsibilities
- Delighting the customers with exceptional customer service
- Manage and develop customer relationships and perceptions to achieve mutual goals.
- Utilize your knowledge of business processes and best practices to advise and guide the customer during pre-implementation consulting engagements such as Requirements Gathering, Fit Gap Assessments, Design, and Configuration.
- Running client workshops on business processes, business requirements, and system design
- Business and systems analysis and documentation
- Product design and gap analysis to standard product functionality
- Production of design, system, user, and procedural documentation; Application configuration and setup
- Provide system training to both internal and external clients.
- Liaising with on-shore and off-shore development teams to deliver robust solutions on time.
- Do testing of development.
- Design and execution of data migration strategies; Go-live and post-live support.
- Must have outstanding people management skills. The ability to lead a team is value-added.
- Demonstrate the capacity to plan, prioritize, and organize your time, project schedules, and multiple project activities.
- Identify and analyze risks and issues for the program or project portfolio in conjunction with project managers.
- Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify causes, and anticipate implications.
- Develop and test detailed functional designs for business solution components and prototypes.
- Write development specifications and interface with customers to test modifications and resolve any issues that arise.
- Participate within data migrations, integrations, report design and design of security.
Skills
- Modules Knowledge for SCM Consultant:
- Product Information Management
- Procurement & Sourcing
- Sales & Marketing
- Inventory Management
- Inventory Costing
- Production Control
- Quality Management
- Master Planning
- Advance Warehouse Management