Expertise in lifecycle management of security tools (such as EDR, MFA, DLP), including deployment, configuration, troubleshooting, and documentation.
Risk Identification & Mitigation
Ability to identify security risks and gaps, collaborate with teams/vendors to develop mitigation plans, track remediation in ServiceNow, and support operational risk reporting.
Implementation & Integration
Experience in designing, testing, deploying new security solutions, and working with infrastructure teams for seamless integration and coverage.
Audit & Governance Support
Capability to prepare audit-ready documentation, gather evidence, and support internal/external audit activities.
Process Optimization & Automation
Skill in refining methodologies and workflows for efficiency and developing automation scripts, dashboards, or integrations to reduce manual workload.
Documentation & Standards
Strong ability to write and maintain accurate documentation including implementation procedures, runbooks, and technical standards.
Deliverables & Reporting
Ability to ensure timely resolution of tooling incidents, create implementation packages and handover documents.
Maintain accurate compliance reporting, produce audit-ready evidence packs, and deliver automation scripts, dashboards, or integrations that reduce manual workload.