Job Description
Mission/
Position Headline:
Develops and implements plans and solutions in order to ensure Customs compliance and process optimization. Contributes to the definition and implementation of Customs Control regulations in own area of responsibility.
Areas of Responsibility:
Business Specifications:
The dimension of Function/Volume:
Contacts
(internal/external):
Country Specific Business Heads, Logistics Team, Compliance & Legal, Taxation & Business Partners
Competence and Knowledge
What competences does the incumbent need for this function
Here you can find some guidance &
.
Interpersonal & Personal Function & Methods Technology & Market
Competence Category
Competence
Title
Competence
Level
Description
Interpersonal & Personal
Assertiveness and ability to convince
Advanced
Additionally:
- uses appropriate influence strategies (such as demonstrating benefits or giving rewards) to gain genuine agreement, persists by using different approaches as needed to gain commitment
- establishes good interpersonal relationships by helping people feel valued, appreciated & included in discussions (enhances self-esteem, empathizes, involves, discloses, supports)
Function & Methods
Contribution to profit & loss
Advanced
Additionally:
has a deep understanding on the end-to-end supply chain and the corresponding impact in profit and loss visibly contributes to the companys profit
Function & Methods
Customer Relationship Management (CRM)
Advanced
- is aware of how Procurement can influence the value of the Siemens offer (the hit rate or the margin of a Siemens product or project)
- knows what the customer expects from Siemens and how the suppliers can contribute to innovations
Technology & Market
Exchange of technical expertise
Advanced
Additionally:
- has an intense technical exchange with experts from the suppliers and customers industries and prepares his/her commodity for relevant upcoming trends
Technology & Market
Knowledge of Product / System / Service Portfolio
Advanced
- knows the Divisions and BUs portfolio, their main functions, systems and components.... takes active part in improvement initiatives
Leadership
Competence Title
Description
Driving Results
- Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
- Takes responsibility Accepts responsibility for outcomes (positive or negative) of one's work; admits mistakes and refocuses efforts when appropriate
Execution
- Establishing and committing to a long-term business direction based on an analysis of systemic information and consideration of resources, market drivers, organizational values, and emerging economic, technological, and regulatory conditions.
- Outlines strategic plan Identifies how the strategic direction will be achieved by setting short- and long-term goals and objectives; specifies plans to close current gaps, adjusting priorities as circumstances change
Influencing
Customer Focus
- Placing a high priority on the internal or external customer's perspective when making decisions and taking action; implementing service practices that meet the customers and own organization's needs.
- Recognizes customer service issues Identifies barriers that impact customer service and retention; communicates concerns and recommendations to others
Education And Experience
What experience and education does the incumbent need for this function
Experience
Professional having 06-08 years of experience in handling Imports & Exports operations in STPI, SEZ & manufacturing for the Healthcare / FMCG sector and passion for customer service. Able to develop effective processes to ensure full compliance with local & international regulations. Proficient in a variety of logistics and supply chain software for mapping business requirements and keeping track of service providers / CHA / FF KPIs.
Education & Training
Bachelor degree in Science / Commerce streams preferred
PG - MBA in Supply Chain Management / International Trade (added advantage)
Diploma in Import & Export
Excellent Command of Written & Spoken ENGLISH
Training on Personality Development & Interpersonal Skills set
Training on Export Control dynamics & Process
Additions/Comments
Exposure of such projects shall be added advantage:-
- Team lead or member of the Merger & Acquisition Team
- Well-versed with Special Economic Zone Polices and procedures.
- Knowledge of Industry related forums like AHPI (Association of Healthcare Providers), FICCI
