Description
We are seeking freshers/entry-level candidates for the position of Customer Support in India. This role involves assisting customers with their inquiries and providing solutions to enhance their experience with our products and services.
Responsibilities
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, issues, and product usage.
- Document and track customer interactions in the support system.
- Collaborate with the team to improve customer service processes.
- Identify and escalate complex issues to the appropriate departments.
Skills and Qualifications
- Excellent communication skills in English (verbal and written).
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in using customer support software and tools.
- Basic understanding of customer service principles and practices.
Please drop your resume to : [Confidential Information]
