Customer Support Specialist

Key Responsibilities:

• Minimum 2 years of hands-on experience in Customer support
• Outstanding written and verbal English communication skills on native speaking level
• The flexibility to work holidays, weekends and on-call if necessary
• A customer-centric mindset with a passion to help and provide a good service
• Curiosity and technical aptitude
• An eye for the detail, proactive and enjoy being involved in multiple tasks at the same time
• The ability to effectively communicate with internal/external stakeholders
• Problem solver
• Good analytic skills
• Able to resolve conflict