Customer Support Specialist

Job Title:

Customer Support Executive Voice Process

Job Location: Bangalore

Employment Type: Full-Time

Job Overview

We are looking for enthusiastic and customer-oriented Customer Support Executives to join our Voice Process team in Bangalore. The role involves handling customer interactions professionally while maintaining high service standards and ensuring customer satisfaction.

Key Responsibilities

Handle inbound and outbound customer calls professionally

Address and resolve customer queries effectively

Provide accurate information and solutions to customers

Maintain quality communication standards during interactions

Ensure customer satisfaction through effective problem resolution

Follow company processes and compliance guidelines

Work Details

Working Days: 6 days a week

Shift: Rotational shifts

Weekly Off: Rotational weekly offs

Compensation & Benefits

CTC: 20,000 per month

Take Home Salary: 16,500 per month

Performance Linked Incentive (PLI): Up to 1,00,000 per annum

Eligibility Criteria

Freshers and Undergraduate candidates can apply

Good communication skills

Willingness to work in rotational shifts

Customer-oriented attitude

Language Requirement

Candidates should be proficient in any one of the following languages:

Kannada

Malayalam

Tamil

Telugu

Preferred Skills

Basic computer knowledge

Good listening and communication skills

Ability to handle customers professionally

Leave Policy

No leave is applicable during the first 3 months of employment (probation period).

Additional Information

Immediate joiners preferred.

Contact Details:

HR Shefali: [Confidential Information]