Customer Support Specialist- Malayalam language

Job Title: Customer Support Associate Domestic Inbound Voice (Banking Process)

Work Mode: Work from Office

Location: Hyderabad

Key Responsibilities

Handle inbound calls related to banking queries and customer support

Engage in active listening, clarify details, and provide accurate resolutions

Handle customer escalations politely and ensure customer satisfaction

Understand banking product details and give relevant information to callers

Maintain shift adherence and follow all process guidelines

Document call information accurately and follow quality standards

Required Skills & Qualifications

10+2 / Graduation Eligible

Freshers or experienced candidates in Telecalling/Customer Support

Excellent communication skills

Language Requirement (Any one combination):

• English + Tamil
• English + Malayalam
• Should clear VETI 4 Versant Assessment

Apply on [Confidential Information]

7995831110