Customer Support Representative

Quicko is India's fastest-growing tax platform with over 2 million happy taxpayers, offering tax planning, advisory, and return filing services. As a Zerodha Rainmatter-funded startup, we focus on simplifying taxes for everyone. Our comprehensive suite of services includes Income Tax, GST, and TDS filing for individuals and businesses, along with a range of tools, calculators, informative blogs, and a community forum.

This is a full-time on-site role for a Customer Support Representative at Quicko in Ahmedabad. The role involves providing customer support, ensuring customer satisfaction, effective communication, resolving issues, and troubleshooting technical problems on a daily basis.

• Customer Support, Customer Satisfaction, and Customer Service skills
• Effective Communication skills
• Troubleshooting skills
• Experience in handling customer queries and providing solutions
• Ability to work well in a team and collaborate effectively
• Proficiency in using CRM software
• Strong problem-solving skills
• Prior experience in a similar role is a plus