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Client Support Representative (Customer Service)
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Client Support Representative (Customer Service)
Silent InfotechQuick Apply
- Posted a month ago
- Over 200 applicants have applied
Job Description
Responsibilities
- Handle client queries through calls, emails, and follow-ups.
- Provide prompt and effective solutions to customer concerns.
- Collaborate with internal teams to resolve technical or service-related issues.
- Maintain accurate records of client interactions and support activities.
- Assist in improving support processes for better customer satisfaction.
Skills
- Strong verbal and written communication skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Positive attitude with a focus on problem-solving and empathy.
- Experience in customer service or client-facing roles is a plus.
Qualifications
- MBA (Marketing) / BBA (Marketing) / Bachelor s degree in a relevant discipline.
More Info
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About Company
At Silent Infotech, we believe in our technical expertise and problem-solving approach using cutting-edge technology. Rather than making a loud noise, we let our world-class reputation for innovative problem-solving software solutions speak for ourselves. Our unique ideas and successful software implementations across various industries have earned us recognition and appreciation.