We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Remote Support role.
Job Description:
- Will be taking support calls, emails, and chats
- Will do data entry tasks
- Will organize their daily priorities
- Will respond to basic emails/chat
- Do some research
- Will execute administrative and back-office tasks
Requirements/Skills:
- Updated resume with employment dates (Months and Years) and a brief summary of your responsibilities.
- Excellent written and verbal English communication skills
- At least a year of work experience as a Customer Service Representative
- E-commerce support experience is not required, but definitely a plus
MUST HAVE (Non-negotiable): PC/Laptop specs:
- CPU: At least i3 or AMD equivalent. For Mac devices, at least a 2013 model or newer.
- RAM: 8 GB
- Operating System (PC): Windows 10 or newer, (macOS): Catalina (10.15) or newer
- Internet: 10 Mbps both for upload and download speed, 80 ms or less for latency. No mobile data is allowed.
- Preferably a headset with a noise-canceling feature - No background noises
- A decent webcam
Schedule: This will vary, but the majority of our team members work in EST or PST timezone (Eastern or Pacific Standard Time) and a few AU and UK time zones.
Job Location: Remote/Permanent work from home
