Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Contact potential leads and explain products/services.
- Follow up on inquiries and convert them into sales.
- Resolve basic issues and escalate complex cases.
- Maintain records of customer interactions in CRM.
- Follow up to ensure customer satisfaction.
- Achieve assigned sales targets (if applicable).
- Maintain and update the lead database.
This job was posted by Edufin Fin from EduFin.
