Customer Support Executive ( Voice Process)

Job Title: Customer Support Executive International Voice

Location: Thane (Work From Office)

Job Description:

We are hiring Customer Support Executives for an international voice process. The role involves handling inbound customer queries, providing accurate resolutions, and ensuring a high level of customer satisfaction through effective communication.

Eligibility Criteria:

• Graduate (mandatory)
• Minimum 6 months of international voice / customer support experience
• Excellent English communication skills (verbal & written)
• Comfortable working in complete night shifts

Salary:

• Up to 35,000 in-hand (maximum)
• Salary based on interview performance and experience

Shift Details:

• Complete Night Shift
• Rotational weekly offs (as per process)

Key Responsibilities:

• Handle inbound customer calls professionally
• Resolve customer queries and complaints efficiently
• Maintain quality and compliance standards
• Provide accurate information and timely solutions

Additional Details:

• Work From Office only
• Immediate joiners preferred