Customer Support Executive

Role: Customer Support Executive – International Chat Process (Premium)

We are seeking highly motivated and articulate individuals to join our growing team in Mohali. This role is designed for professionals who excel in written communication and thrive in a fast-paced, global service environment.

Role Overview:

As a Customer Support Executive, you will serve as the primary point of contact for international clients. You will manage high-volume live chat interactions, ensuring that every customer receives professional, accurate, and timely assistance.

Key Responsibilities:

• Resolve complex customer queries via real-time chat platforms.
• Maintain high standards of accuracy and Turnaround Time (TAT).
• Troubleshoot issues and provide end-to-end solutions.
• Uphold the brand's reputation through polished, professional correspondence.

Candidate Requirements:

• Education: Open to both Undergraduates and Graduates from any stream.
• Language Proficiency: Exceptional written English skills are mandatory (grammar, punctuation, and professional tone).
• Location: Preference will be given to candidates currently residing in the Tricity area.
• Availability: Must be comfortable working in a 24/7 environment with rotational shifts.

Compensation & Benefits:

• Salary: Up to ₹36,000 CTC per month (commensurate with experience).
• Schedule: 5-day work week with 2 rotational week-offs.
• Incentives: Performance-linked bonuses above the fixed salary.
• Environment: Premium international process with significant growth potential.
• Safety: Complimentary cab facility provided for female employees during night shifts.

How to Apply

We are looking for immediate joiners to fill these positions. If you meet the criteria and are ready to kickstart your career in a premium international process, please share your updated CV.

Contact Person: Manik Vashist

Contact No: 7986545758

Email: [Confidential Information]