Customer Support Executive

Job Title: Customer Support Executive Banking Process

Work Location: Guindy Chennai

About the Role:

We are hiring enthusiastic individuals for a leading Banking Process to provide excellent customer support and service. As a Customer Support Executive, you will handle customer queries, provide information about banking products and services, and ensure customer satisfaction through effective communication.

Eligibility Criteria:

• Graduation is mandatory
• 6-day work week with 1 rotational week off
• Rotational shift timing till 11 pm

Responsibilities:

• Handle inbound/outbound customer queries effectively
• Provide accurate information regarding banking products and services
• Maintain a positive and professional attitude toward customers
• Communicate fluently in English with Hindi

Qualifications:

• Graduation (mandatory)

Required Skills:

• Fluency in English and Hindi
• Good communication and interpersonal skills
• Customer service orientation

Preferred Skills:

• Prior experience in customer support (preferred but not mandatory)

Compensation: 3 LPA

Interested candidates can reach out to HR Twinkle Rana @ 9345243822