Customer Support Executive

Key Responsibilities:

• Handle inbound customer calls and provide timely and effective support.
• Ensure a professional and courteous approach while dealing with customer issues.
• Follow company guidelines for customer service and issue resolution.
• Manage work in a hybrid model, ensuring availability during in-office and WFH days.
• Maintain proper home environment for WFH days (strong internet connectivity, no background noise).
• Adapt to a rotational 24x7 schedule with variable weekly offs.

Qualifications and Experience:

• Minimum 9 months of experience in customer support or call handling.
• Background in hospitality is preferred.
• Strong communication, maturity, and patience in handling customer interactions.