Customer Support Executive

Company Description

Businessnow Private Limited is a Jaipur-based technology company developing business solutions, including ComplyRelax, a SaaS platform focused on corporate compliance management, ROC filings, and MCA-related services.

We are looking for motivated and enthusiastic individuals to join our growing team and contribute to customer engagement, support, and business development activities.

Role Description

We are hiring for two positions: Customer Support Associate and Sales Associate.

Candidates should have good communication skills, a customer-oriented approach, basic computer knowledge, and a willingness to learn. Fresh graduates and candidates with up to 2 years of experience are welcome to apply.

Key Responsibilities

Customer Support Associate

• Handle customer queries through calls, emails, and other communication channels.
• Provide accurate information and assistance to customers.
• Understand customer concerns and coordinate to resolve issues.
• Maintain customer records and follow up on pending queries.
• Ensure a positive customer experience through professional communication.

Sales Associate

• Connect with prospective and existing customers.
• Understand customer requirements and explain relevant products and services.
• Generate and follow up on potential business leads.
• Build and maintain positive customer relationships.
• Support business development and sales activities.
• Maintain follow-up records and provide regular updates.

Qualifications

• Graduate in any discipline.
• 0–2 years of experience; freshers can apply.
• Good verbal and written communication skills, particularly in English.
• Strong interpersonal and customer-handling abilities.
• Basic knowledge of computers, email, and MS Excel.
• Positive attitude, confidence, and willingness to learn.
• Ability to work collaboratively in an office environment.
• Previous experience in customer support, sales, or customer-facing roles will be an advantage.