Customer Support Executive
Customer Support Executive
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Job Description
Job Title: International Voice Process – Travel Process
Job Description:
We are hiring for an International Voice Process in the Travel domain. The ideal candidate should have strong English communication skills and prior experience in an international BPO voice process.
Key Responsibilities:
- Handle customer calls for an international travel process.
- Assist customers with travel-related queries and provide appropriate resolutions.
- Maintain professional communication and deliver excellent customer service.
- Handle customer concerns efficiently while meeting process and quality standards.
- Maintain accurate records of customer interactions.
Eligibility:
- Qualification: 12th pass and above.
- Experience: Minimum 6 months of experience in International Voice BPO is mandatory.
- Good verbal and written English communication skills.
- Candidates should be comfortable working in rotational shifts.
- Immediate joiners preferred.
Job Details:
- Process: International Voice – Travel Process
- Shift: Rotational shifts
- Week Off: 2 rotational offs
- Work Mode: Work from Office
- Location: Bangalore
- Salary: Up to ₹26,000 Take Home
- Cab Facility: 2-way cab facility within 20 km
- Age Limit: Up to 30 years
Interested candidates with relevant International Voice BPO experience can Apply
Contact HR Sangeetha
7411573634
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Key Skills
About Company
A Recruitment firm that deals with 20 clients..which include top MNC's ..namely : DELL, HSBC, ADITYA BIRLA MINACS, AGIES, AMAZON, FIRST ADVANTAGE, FIRST SOURCE, 24/7, INFOSYS, ACCENTURE, OLA..and many more
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crm software, Problem Solving, Communication Skills, Time Management, Customer Service, Data Entry, Technical Support, Product Knowledge, Multitasking, Empathy
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Customer support skills, Attention To Detail, Problem-solving skills
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MS Office knowledge, Best written and communication skills
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Excel, solving queries, Customer Interaction, Customer Support, Communication Skills, Customer Experience, escalation handling, crm
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Lead Generation, Telesales, Basic Computer Knowledge, Telecalling, Outbound Calling, Business development, Inside sales, Problem-solving abilities, Interpersonal Skills, Communication skills in English and Kannada, Self-motivated, Convincing and negotiation skills, Follow-up skills, Target-oriented