Job Description
Fresher Job Description International Voice Process
Job Title: Customer Support Executive (International Voice Process/Non voice Process)
Location: Hi-Tech City, Hyderabad
Job Overview
We are looking for enthusiastic and customer-focused freshers to join our team as Customer Support Executives for an International Voice Process. The role involves handling customer queries, providing effective solutions, and ensuring a high level of customer satisfaction through voice-based interactions.
Key Responsibilities
Handle inbound and outbound customer calls in a professional manner
Resolve customer queries efficiently with a customer-first approach
Maintain clear and effective communication with international clients
Ensure high levels of customer satisfaction and service quality
Follow company processes and maintain accurate records of interactions
Required Skills
Fluent communication in English
Good verbal and listening skills
Clear pronunciation and neutral accent
Customer-centric attitude
Basic computer knowledge
Ability to work in a fast-paced environment
Eligibility Criteria
Any Graduate or Postgraduate (2022-2025 pass-outs)
Freshers are welcome
Willingness to work in US Night Shifts
Compensation Benefits
Salary: 3 LPA -3.5 LPA (for freshers)
2 weekly offs
2-way cab facility
Opportunity to work in a reputed MNC environment
Selection Process
HR Screening
Voice Accent Round
Operations Round
Contact Details
HR: Sukeksha
7780282787
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