Customer Support Executive - Hindi Voice Process
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Job Description:
We are looking for dynamic professionals who can make inbound/outbound calls to solve Customer queries & complaints.
Candidate should be a graduate and willing to work in rotational Shift.
Handle customer complaints provide appropriate solutions and alternatives within time limits.
Provide accurate, valid & complete information by using the right methods/ tools.
Identify and assess customer needs to achieve customer satisfaction.
Required Candidate profile:
Candidate with call center experience preferable but Freshers can also apply.
Candidate must have good command in English and Hindi.
Handling calls/queries/ requests pertaining to product and service for inbound/Outbound calls effectively.
Immediate joiners are preferred.
iMarque Solutions is one of the fast growing BPO in south India since 2004 with strong growth, We provide a wide range of service like Call Centre (Inbound/Outbound/Customer care etc.), KPO , Medical Billing and BPO Services.
Job ID: 103944793
Skills:
Hindi Communication, Customer Support, Voice Process, Voice Process Executive, Customer Support Executive, Inbound Calling, Outbound Calling, Customer Query Resolution, Customer Service Voice, Customer Service, Call Handling, Complaint Resolution, Customer Interaction, Active Listening, Problem Solving
