Search Jobs
Search by job, company or skills
Search by job, company or skills
Respond to customer inquiries via phone, email, chat, and social media channels.
Resolve customer complaints and provide appropriate solutions within established timelines.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Follow up with customers to ensure issues are resolved satisfactorily.
Escalate complex issues to relevant departments when necessary.
Provide accurate information about products, services, policies, and procedures.
Meet individual and team performance targets, including response time and customer satisfaction metrics.
Identify customer needs and suggest suitable products or services.
Collaborate with internal teams to improve customer experience and service quality.
Stay updated on company products, services, and industry trends.
Master OF Business Administration (M.B.A), Bachelor of Business Administration (B.B.A), Bachelor of Science (B.Sc), Bachelor of Arts (B.A), Bachelor of Commerce (B.Com), Bachelor of Social Work (B.S.W), Bachelor Of Computer Application (B.C.A)
Job ID: 150475197
Skills:
Customer Support Operations, customer lifecycle management, Customer Service, Technical Support, Problem-Solving Skills, Digital Payment Systems, Payment Gateway Operations, Subscription Services
Skills:
Customer Support, Voice, Inbound, Outbound, Customer Engagement, Client Relationship
Skills:
Orm, Ms Office, CRM Tools, social media interactions, WhatsApp chat support, Customer Support, Handling Calls
Skills:
Customer Support, Research Skills, Office tools
Skills:
Spanish, Fluent Spanish, Spanish Voice Process, International Voice Process, Customer Query Resolution, Customer Relationship Management, Client Servicing
We don’t charge any money for job offers
