Customer Support Executive

Builds market position by researching, locating, developing, defining, negotiating, and closing busi-

ness relation-ships.

Key Responsibilities

• Liaise with back-end teams/systems to ensure timely and accurate receipt of data.

• Ensure timely renewal intimation to all stakeholders (internal/external).

• Research on markets and industries in which we can make our presence.

• Effective negotiation and persuasion to safeguard the identified revenue base.

• Offerings value added propositions by means of upsell and cross sell across the offering.

• Ensure running of successful POC.

• Follow through to closure, the renewal order process with the customer in conjunction with

backend support teams. Requirement

• 0-2 years (or plus) of experience in business development

• Minimum requirement – graduate in B.COM/M.COM/MBA in Marketing or equivalent Strong

in client connection and client services