Customer Support Executive

Company Description

Flomic Global Logistics is a reliable logistics service provider focused on offering comprehensive solutions to meet diverse logistics needs. Dedicated to ensuring customer satisfaction, the company strives to deliver high-quality services that cater to client requirements across an array of industries. With a commitment to excellence, Flomic Global Logistics is known for its customer-centric approach and efficient logistics expertise.

Role Description:

Graduate fresher who is willing to build career in logistics industry.

Candidates done courses or having basic understanding of EXIM, logistics, International trade and SCM will be preferred.

Candidate having 6months to 1year experience in logistics / freight forwarding industry can also apply.

Willing to build a long-term career in the Logistics industry.

Strong learning attitude and willingness to take initiative.

Good communication skills (both written and verbal).

Basic knowledge of MS Office (especially MS Excel).

Key Responsibilities:

Coordinate end-to-end activities related to Import and Export shipments.

Track and monitor shipment status to ensure timely updates.

Maintain accurate shipment data and records in MS Excel.

Ensure smooth internal coordination with the Sales , operations team and Head Office for seamless shipment flow.

Support the team in day-to-day customer service and documentation activities.