Hello,
We are hiring Patient Support Executives for one of our leading MNC clients in Bangalore (Work from Office).
If you have strong English + Bengali communication skills, a patient-centric approach, and are available to join immediately, this opportunity is for you!
Job Title
Customer Support Executive English & Bengali
Location
Electronic City Phase II, Bangalore (Work from Office)
Employment Type
Permanent | Full-Time
Job Responsibilities
- Handle inbound and outbound calls, emails, and patient inquiries in a professional manner
- Assist patients with appointment scheduling and related queries
- Accurately update and maintain patient information in internal systems
- Adhere to quality standards, AHT, and defined processes
- Follow assigned shift schedules and maintain punctuality
Required Skills
- Excellent communication skills in English and Bengali
- Neutral Indian accent preferred
- Strong customer service and active listening abilities
- Calm, patient-focused, and detail-oriented approach
- Basic knowledge of medical terminology is an added advantage
Shift Details
- Female Candidates: Rotational day shifts (any 10 hours between 6:00 AM 9:00 PM)
- Male Candidates: 24/7 rotational shifts
- Working Days: 5 days per week
- Weekly Offs: 2 rotational offs
Educational Qualification
- Minimum: HSC / +2 / Diploma / Graduate / Postgraduate
Immediate joiners preferred!
Interested candidates may reply to this email or share their updated resume.
