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Customer Support Executive

Dilip Kuldeep (Proprietor of Magpie Placement Services)
1-2 Years
3 - 4 LPA
Jaipur
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  • Posted 3 hours ago
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Job Description

Customer Support Executive – International Voice & Non Voice

Company: Leading MNC

Work Location: Mansarovar, Jaipur

CTC: ₹27,000 – ₹33,000 + Performance Incentives + Travel Allowance / Cab Facility

Shift Pattern: Rotational Shifts, including Night Shifts

Work Schedule: 5.5 Days per Week

Position Overview

We are seeking customer-focused professionals to become part of our International Customer Service team. The selected candidates will communicate with customers from the US over calls, understand their requirements, resolve service-related issues, and ensure a smooth and satisfactory customer experience.

Your Responsibilities

  • Manage incoming calls from US-based customers.
  • Handle customer requests concerning orders, payments, billing, returns, products, accounts, and other service-related matters.
  • Analyze customer concerns and provide appropriate solutions within the required timelines.
  • Update customer information and call-related details accurately in the designated systems.
  • Meet defined service quality, compliance, attendance, and productivity standards.
  • Ensure every customer interaction is handled professionally and with a helpful attitude.

Who Can Apply

  • Graduates and undergraduates from any educational background are eligible.
  • Candidates with 6+ months of experience in an International Voice Process will be preferred.
  • Freshers with excellent English communication skills and a strong customer-service orientation can also be considered.
  • Strong spoken English and confident communication abilities are required.
  • Candidates must be open to rotational working hours, including night shifts and rotational weekly offs.
  • Immediate joiners will receive preference during the hiring process.

Benefits & Perks

  • Attractive incentives linked to individual performance.
  • PF, ESI, and other applicable statutory benefits.
  • Scope for career advancement and long-term growth in the international customer service domain.

Spotlight
  • Cafeteria, Office cab/shuttle, Gifts on festivals, Maternity leaves, Paternity leaves, Annual leaves, Rewards & recognition, Course reimbursements, Performance bonus, Relocation benefits, Retirement benefits, Health & insurance, Health insurance, Life insurance, Mental health wellbeing

Any Graduate, Doctor of Medicine (M.D/M.S), Masters in Technology (M.Tech/M.E), Bachelor of Homeopathic Medicine and Surgery (BHMS), Master of Planning (M.Plan), Bachelor Of Technology (B.Tech/B.E), Masters in Arts (M.A), Bachelor in General Studies (BGS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Master OF Business Administration (M.B.A), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Master of Commerce (M.Com), Master of Law (M.L/L.L.M), Bachelor of Arts (B.A), Master of Liberal Arts (MLA/ALM), Bachelor Of Pharmacy (B.Pharm), Graduate Diploma, Post Graduate Diploma in Computer Applications (PGDCA), Doctor of Ministry, Bachelor of Commerce (B.Com), Master of Fine Arts (MFA), Bachelor of Business Administration (B.B.A), Master of Professional Accountancy (MPA), MBBS, Doctor of Public Health (DrPH), Doctor of Musical Arts (DMA), Master of Tax Accounting, Master of Health Administration (MHA), Bachelor of Music, Master of Health Science (MHSc), Master of Real Estate Development, Master of Pharmacy (M.Pharm), Bachelor of Interdisciplinary Studies, Master of Natural Resources (MNR), Master of Library & Information Science (MLIS), Master of Social Work (M.S.W), Master in Landscape Architecture, Doctor of Optometry, Doctor of Pharmacy (PharmD), Master of Technical & Professional Communication, Bachelor Of Computer Application (B.C.A), Doctor of Business Administration (DBA), Master of Accounting, Bachelor of Dental Surgery (B.D.S), Bachelor of Applied Science (BAS), Post Graduate Programme in Management for Executives (PGPX), Doctor of Audiology (AuD), Master of Education (M.Ed), Doctor of Jurisprudence, Master of Music (MM/MMus), Masters in Communications Disorders (MCD), Bachelor of Music Education (B.M.E.), Doctor of Psychology (Psy. D./D. Psych.), Bachelor of Social Work (B.S.W), Doctor of Science (DSc/ScD), Doctor of Veterinary Medicine (DVM), Master of Public Administration (MPA), Master of Public Health (MPH), Bachelor of Education (B.Ed), Master of Divinity, Masters of Architecture (M.Arch), Doctor of Education, Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Doctor of Physical Therapy, Doctor of Dental Surgery/Medicine (DDS/DMD), Master in Computer Application (M.C.A), Master of Library Science, Doctor of Nursing Practice (DNP), Doctor of Chiropractic (DC), Bachelor of Health Science, Post Graduate Diploma in Business Management (PGDBM), Bachelor of Liberal Arts (BLA/ALB), 12th Class (XII)

Job ID: 153653787

Last Updated: 01-09-2026 10:03:59 PM
Homejobs in JaipurCustomer Support Executive

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