Customer Support Executive
Customer Support Executive
Cultfit Healthcare- Posted 3 hours ago
- Be among the first 10 applicants
Job Description
This job is provided by apna.co Hi
Greetings from Cult.fit!
Role
We are pleased to invite you for an interview for the Customer Experience – Customer Support role at Cult.fit. Please find the details below:
Position: Customer Experience – Customer Support
Company: Cult.fit
Location: BHive Workspace, No. 112, AKR Tech Park, B Block, Krishna Reddy Industrial Area, 7th Mile Hosur Road, Bengaluru – 560068
Experience:* 0–3 Years
Work Mode:* Work from Office
Working Days:* 6 Days | Rotational Week Off
SALARY – IMPORTANT
You will be responsible for assisting customers with queries related to memberships, bookings, payments and app usage, resolving concerns efficiently, maintaining customer satisfaction (CSAT), and escalating complex issues when required.
Venue: BHive Workspace, AKR Tech Park, Bengaluru
https://share.google/eWxGD9VaKbZtd72PK
If you are interested and comfortable with the salary, work location, 6-day working schedule and rotational week off , please reply INTERESTED to confirm your interview.
Regards,
Vincent Noel
Talent Acquisition | Cult.fit
Greetings from Cult.fit!
Role
We are pleased to invite you for an interview for the Customer Experience – Customer Support role at Cult.fit. Please find the details below:
Position: Customer Experience – Customer Support
Company: Cult.fit
Location: BHive Workspace, No. 112, AKR Tech Park, B Block, Krishna Reddy Industrial Area, 7th Mile Hosur Road, Bengaluru – 560068
Experience:* 0–3 Years
Work Mode:* Work from Office
Working Days:* 6 Days | Rotational Week Off
SALARY – IMPORTANT
- Freshers: 25,000 in-hand per month
- Experienced Candidates: 20% hike on previous salary
- Maximum salary: Up to 33,000 in-hand per month
- Key Requirements
- Must be fluent in English with strong verbal & written communication skills
- Must have good customer support knowledge and a customer-first approach
- Bachelor's degree in any discipline
- Ability to handle customer queries professionally via calls, chat & email
- Good problem-solving skills, empathy and patience
- Basic understanding of CRM/customer support tools is preferred
- Prior experience in Customer Support/Customer Experience is an advantage
You will be responsible for assisting customers with queries related to memberships, bookings, payments and app usage, resolving concerns efficiently, maintaining customer satisfaction (CSAT), and escalating complex issues when required.
- Benefits
- Competitive salary + incentives
- Training & career growth opportunities
- Health & life insurance
- PAN India Cult Gym Pass
- Fun and dynamic work environment
Venue: BHive Workspace, AKR Tech Park, Bengaluru
https://share.google/eWxGD9VaKbZtd72PK
If you are interested and comfortable with the salary, work location, 6-day working schedule and rotational week off , please reply INTERESTED to confirm your interview.
Regards,
Vincent Noel
Talent Acquisition | Cult.fit
More Info
Key Skills
About Company
Skills:
Attention To Detail, customer support software and tools, problem-solving skills
Skills:
Customer Support, Holter Monitoring, Internal Tracking Tools, Troubleshooting, CRM
Skills:
solving queries, Customer Support, CRM Tools, Customer Experience, Customer Interaction, Communication Skills
Skills:
Ms Office, Best written and communication skills
Skills:
Problem Solving, Product Knowledge, Communication Skills, Time Management, Customer Service