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Customer Support Executive

CrelioHealth ( formerly LiveHealth )
Fresher
Pune, India
Early Applicant
  • Posted 16 days ago
  • Be among the first 40 applicants

Job Description

  • Location(s): Pune
  • Job Role: Customer Support Executive

Responsibilities


  • Interact with users through a series of actions, answer all queries, and resolve issues via chat.
  • Maintain and update records for daily queries and escalation.
  • Support the roll-out of new application features.
  • Troubleshoot systems and network problems, diagnosing and solving software issues at the user's end.
  • Escalate problems that cannot be fixed at tier-one support and update users on the status of problems.
  • Assist with high-severity requests or issue escalations as needed.

Requirements


  • Must be a graduate in any stream.
  • Effective written and spoken English communication skills.
  • Must be Articulate and Spontaneous in Active conversations to handle tough situations.
  • Ability to recognise the sensitive nature of issues and maintain confidentiality.
  • Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.
  • The willingness and curiosity to learn new environments and develop new skills.
  • A high degree of intensity, follow-through, and collegiality.
  • Strong attention to detail with an ability to organize, prioritize, and manage multiple tasks in a timely manner.
  • Ability to thrive in high-demand, high-pressure situations.
  • Should be flexible in working in the US time zone

About CrelioHealth


CrelioHealth is a fast-growing health-tech product company delivering cloud-based LIMS, RIS, CRM, and Inventory solutions to diagnostics labs and hospitals globally. We are building scalable systems that power modern healthcare operations.

Website: www.creliohealth.com

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Health-Tech
Employment Type:
Full time

Job ID: 152127811

Last Updated: 18-08-2026 07:19:25 AM
Homejobs in PuneCustomer Support Executive

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