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Customer Support Executive

0-1 Years
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  • Posted 6 days ago
  • Over 100 applicants have applied

Job Description

 Responsibilities:

  • Handle inbound and outbound customer calls for a leading banking process.
  • Communicate clearly and effectively in English along with Tamil or Malayalam.
  • Resolve customer queries and ensure high customer satisfaction.
  • Follow communication scripts and meet process quality standards.
  • Maintain accurate records of conversations with customers.

About Company

CapTalent HR is an end to end HR consulting firm located in Chennai catering to the needs of organisations in India & Globally. We are one of the very few firms equipped to provide comprehensive end-to-end HR services platform to our clients. Given the high cost, legal complexity and administrative burden associated with: >>Recruitment & Staffing, >>Training & Development, >>Payroll & Compensation Management, >>Background Verification/Check >>HR Turnkey Projects >>overall Employee Handling System(HCM/HRMS, Onboarding till Exit Interviews etc.) and other HR functions in India, corporations are increasingly seeking to outsource these functions. Our dynamic team is well specialized and experienced in handling Recruiting, Training & Developing corporate employees according to the needs of the client. Our qualified and brilliantly experienced team helps us understand the core needs of our clients and meet them in the best possible manner. And that is what makes us Client Centric. Your success is our success. As experienced business leaders ourselves, we can better understand your overall business challenges and opportunities and provide rich consultative expertise

Job ID: 128824597

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