Customer Support Executive

Job Overview:

As a Customer Support Executive, you will be responsible for managing customer relationships and ensuring customer satisfaction. The role involves handling voice-based interactions in both English and Hindi, providing solutions to customer queries, and maintaining a positive rapport with customers.

Key Responsibilities:

Manage customer relationships for customers.

Provide excellent customer service through voice support.

Address and resolve customer queries and complaints effectively.

Ensure a high level of customer satisfaction by delivering prompt and accurate solutions.

Collaborate with internal teams to ensure smooth handling of customer issues.

Maintain and update customer information as necessary.

Qualifications:

Education:Must be a graduate. Postgraduates and technical graduates are also eligible to apply. Candidates with backlogs are not eligible.

Experience:Freshers and experienced candidates are welcome to apply.

Language Proficiency:Must be proficient in English and Hindi.

Assessment:Candidates must clear the Versant Level 5 test.