Customer Support Associate – E-commerce (Voice & Chat)

Customer Support Associate – E-commerce (Voice & Chat)

Location: Malad, Mumbai

Job Type: Full-time (Work from Office)

Job Description:

We are hiring Customer Support Associates for an E-commerce process (Voice & Chat). This is an excellent opportunity for freshers to start their career in the BPO industry.

Key Responsibilities:

• Handle customer queries via voice and chat
• Provide accurate information and resolutions
• Maintain quality and customer satisfaction
• Follow company policies and process guidelines

Eligibility Criteria:

• HSC / Graduate Freshers only
• No UAN should be activated
• Good communication skills in English
• Basic computer knowledge

Salary & Benefits:

• ₹20,000 – ₹21,000 in-hand + Incentives
• 5 Days Working
• Home drop facility between 8 PM – 6 AM

Shift Details:

• 24/7 Rotational Shift
• 9.5 Hours shift

Selection Process:

• Walk-in Interview only (No telephonic rounds)
• Immediate joining

Contact Details:

Celesti – 8433524551