Customer Success Specialist

Oracle

Noida

7-17 Years

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Posted 3 hours ago
Over 50 applicants

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Job Description

Key Responsibilities:

Follow up via email and phone on Java SE Subscription renewal contracts.
For Direct Deals: Create Opportunity IDs, generate budgetary quotes, and book renewal deals.
Update sales forecasts and communicate status to Java Sales management.
Collaborate with the Java Sales Channel Support team to enter and book indirect deals.
Achieve quarterly sales quotas and actively pursue subscription renewals.
Build and maintain strong customer relationships, negotiating effectively with existing accounts.
Ensure accuracy and timely submission of licenses/maintenance renewal quotes within assigned territory.
Identify co-termination and reinstatement opportunities for existing subscriptions.
Plan personal activities to exceed performance goals for the assigned territory.
Maintain accurate forecasts and CRM records for assigned regions.
Leverage cross-functional teams to meet customer needs.
Handle escalations and provide timely solutions, ensuring complete resolution.

More Info

Job Type:

Permanent Job

Industry:

Information Technology

Role:

Customer Service /Tech Support

Function:

Manufacturing/Engineering/R&D

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Oracle

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world.

Job ID: 130146703

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