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  • Fresher (< 1 year)

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Customer Success Executive
Angel & Genie

Customer Success Executive

Angel & Genie
Fresher
₹ 4 - 5 LPA
Early Applicant
  • Posted 23 hours ago
  • Be among the first 10 applicants

Job Description

Role&CandidateRequirements

.RoleLevel:CustomerSuccessExecutive/SubjectMatterExpert(SME)level.

.Headcount:3openpositions.

.Experience:2to4yearsofsolidfrontlinecustomerservice/customersuccessexperience.Experienceinhigh-volume,customer-facingB2Csetups(e.g.,Swiggy,Zomato)orhealthcaredomainisstronglypreferred.

.SkillSet:

.Inboundmulti-channelhandlingacrossvoice,email,andchat.

.SuperiorwrittenandspokenEnglishskillsemaildraftingandcommunicationareevaluatedthoroughly.

.MultilingualcapabilityinIndianregionallanguages(Hindi,Tamil,Telugu,Kannada)isanadvantage.

.Technicalcomfortwithstandardproductivitytools(browsers,MSOffice,emailsuites).

.Highempathy,problem-solvingmindset,andfocusonFirst-TimeResolution(FTR)andcustomerdelight.

.PerformanceVariable:₹50,000perannum(linkedtoSLAperformance,customersatisfactionmetrics,andpaidoutduringtheannualappraisalcycle).Strongperformerscanearn100%orabovethisvariablepool.

WorkSetup,Timings&Schedule

.WorkModel:100%Remote/WorkFromHome(WFH).

.Hardware:Laptopsandworkassetswillbeprovidedbythecompany.

More Info

Job Type:
Permanent Job
Function:
Customer Success Executive
Employment Type:
Full time

About Company

Last Updated: 21-10-2026 01:16:43 PM

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