Customer Service Specialist

About the Company

Firstsource Advantage, LLC [FSA] is committed to providing exceptional service and support to our clients. Our mission is to deliver innovative solutions that enhance operational efficiency and drive success. We foster a culture of collaboration, integrity, and continuous improvement.

About the Role

The Apprentice Stipend role involves clerical responsibilities, focusing on the manual tracking of YubiKeys and utilizing computer software for systematic updates regarding employee assignments and usage.

Responsibilities

• Shift Adherence
• To handover and collect back the YubiKeys assigned to employees
• Accurate record keeping
• Other duties as assigned or needed

Qualifications - Graduate

Minimum Skill Requirements:

• Basic knowledge of computer typing
• Basic knowledge of telephone & Email

Required Skills

• Ability to perform repetitive tasks at a high speed & accurately
• Agile/ Quick learner

Preferred Skills

• Ability to perform repetitive tasks at a high speed & accurately
• Agile/ Quick learner

Equal Opportunity Statement

Firstsource Advantage, LLC [FSA] is an equal opportunity employer. We are committed to diversity and inclusivity in our workforce and encourage applications from all qualified individuals.